Acceptable Use Policy (AUP)

Effective Date: May 1st, 2025
Company: Never-Enuff Internet and Computer Services
Location: Carrolltown, Pennsylvania, USA

This Acceptable Use Policy ("AUP") outlines the rules and guidelines for using Never-Enuff Internet and Computer Services’ wireless internet and related services (collectively, "Services"). By using our Services, you agree to comply with this AUP.

1. Purpose

The purpose of this AUP is to ensure the integrity, security, and reliability of our network and to promote responsible use by all customers. This policy is intended to protect our customers, services, and infrastructure from misuse, abuse, and illegal activities.

2. Prohibited Uses

You may not use our Services to:

• Violate any applicable local, state, or federal law or regulation

• Transmit, distribute, or store material that is illegal, threatening, abusive, libelous, defamatory, obscene, or otherwise objectionable

• Engage in any activity that harms, disrupts, or interferes with other users or networks (including denial-of-service attacks)

• Attempt to gain unauthorized access to any system, account, or data

• Use the service for spamming, phishing, or distribution of malware or viruses

• Host any public server (e.g., web, email, FTP) without prior authorization

• Participate in any activity that degrades the performance of our network or compromises its security

• Share your account or resell our internet service to third parties without written consent

3. Network Management

We reserve the right to monitor network usage and apply reasonable traffic management practices to ensure fair access and optimal performance for all users. This may include rate limiting, usage caps, or temporary restrictions during periods of excessive congestion.

4. Security Responsibilities

You are responsible for maintaining the security of your own devices and networks. This includes:

• Using strong passwords

• Keeping your software and devices updated

• Not exposing insecure services (like open wireless networks) to the internet

• Taking reasonable precautions to prevent unauthorized access to your account or our network

5. Consequences of Violations

Violations of this AUP may result in:

• Temporary or permanent suspension of service

• Restriction of bandwidth or access

• Reporting to law enforcement authorities if illegal activity is detected

• Termination of your account without refund, depending on the severity of the violation

We reserve the right to investigate any suspected violation of this AUP and take appropriate action without prior notice.

6. Reporting Abuse

If you become aware of a violation of this policy, or believe your account has been compromised, please notify us immediately at:

Email: techsupport@never-enuff.net

7. Policy Changes

We may update this Acceptable Use Policy from time to time. Continued use of our Services after changes are posted constitutes acceptance of the updated terms.